Your privacy and data protection are our top priorities. Learn how we collect, use, and protect your personal information.
Last Updated: January 15, 2025
EduLuv Global Education & Career Solutions Pvt. Ltd. ("EduLuv," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We may collect the following types of personal information:
When you visit our website, we automatically collect:
We use the collected information for the following purposes:
We may share your personal information in the following circumstances:
We share necessary information with universities, colleges, and educational institutions for application processing and admission purposes.
We may disclose information to immigration authorities, embassies, and other government agencies as required for visa processing.
We work with trusted third-party service providers for payment processing, document translation, and other support services.
We may disclose information when required by law, court order, or to protect our rights and safety.
We implement comprehensive security measures to protect your personal information:
All data transmission is protected using SSL/TLS encryption protocols.
Strict access controls ensure only authorized personnel can access your data.
Data is stored in secure, regularly monitored servers with backup systems.
You have the following rights regarding your personal information:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, subject to legal requirements.
Request transfer of your data to another service provider in a structured format.
Withdraw consent for marketing communications and non-essential data processing.
We use cookies and similar technologies to enhance your browsing experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality and security | Session |
| Analytics | Website usage analysis and improvement | 2 years |
| Marketing | Personalized content and advertisements | 1 year |
| Preferences | Remember your settings and preferences | 6 months |
We retain your personal information for different periods depending on the purpose:
We retain your information throughout your active engagement with our services and for up to 7 years after completion for record-keeping purposes.
Some information may be retained longer to comply with legal, regulatory, or tax requirements.
Marketing preferences are retained until you opt-out or request deletion.
As we operate internationally and work with partner institutions in Germany and Japan, your personal information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place:
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please call our main office number.
Thank you for trusting EduLuv with your personal information and your educational journey.
