Terms and Conditions

Please read these terms carefully before using our services. By accessing our website, you agree to be bound by these terms and conditions.

Last Updated: January 15, 2025

1. Introduction

These Terms and Conditions govern your use of EduLuv's website (www.eduluv.com) and services. By accessing this site, you agree to comply with these Terms. If you disagree, please discontinue use immediately.

EduLuv Global Education & Career Solutions Pvt. Ltd. ("EduLuv," "we," "us," or "our") provides international education consultancy services, specializing in study and work opportunities in Germany and Japan.

2. Intellectual Property

All content (text, graphics, logos, videos) is owned by EduLuv and protected by copyright/trademark laws.

Important Notice

Unauthorized copying, redistribution, or commercial use is prohibited without written consent.

3. Permitted Use

The website is for:

Academic Research

Researching academic programs abroad.

Career Opportunities

Exploring career/job opportunities.

Educational Inquiries

Legitimate personal or educational inquiries.

4. User Obligations

You agree to:

Provide Accurate Information

Provide accurate, current information in forms/applications.

Maintain Confidentiality

Keep login credentials secure and confidential.

Comply with Laws

Use services in compliance with applicable laws and regulations.

Respect Others

Not engage in harmful, abusive, or illegal activities.

5. Service Limitations

Important Disclaimer

EduLuv provides consultancy services but cannot guarantee admission to educational institutions or visa approvals.

No Guarantee of Outcomes

We provide guidance and support but cannot guarantee specific results, admissions, or visa approvals.

Third-Party Dependencies

Many processes depend on third-party institutions, government agencies, and external factors beyond our control.

Service Availability

Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

6. Payment Terms

Fee Structure

  • • Consultation fees are due upon booking
  • • Service fees vary by program and complexity
  • • Additional charges may apply for expedited services
  • • All fees are quoted in USD unless specified

Refund Policy

  • • Consultation fees are non-refundable
  • • Service fees may be partially refundable
  • • Refund requests must be submitted in writing
  • • Processing time: 14-21 business days

7. Privacy and Data Protection

Your privacy is important to us. Please review our comprehensive Privacy Policy for detailed information about how we collect, use, and protect your personal data.

Privacy Policy

Learn about our data practices and your rights regarding personal information.

View Policy

8. Liability and Disclaimers

Limitation of Liability

EduLuv shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

Service Disclaimers

  • • Services are provided "as is" without warranties of any kind
  • • We do not guarantee the accuracy of third-party information
  • • Immigration laws and policies may change without notice
  • • Individual results may vary based on personal circumstances

9. Termination

By You

You may terminate your account at any time by contacting us in writing.

Outstanding fees remain payable upon termination.

By EduLuv

We may terminate services for breach of terms, non-payment, or other valid reasons.

We will provide reasonable notice when possible.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Location].

Dispute Resolution

We encourage resolving disputes through direct communication. If unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of [Arbitration Body].

You waive the right to participate in class action lawsuits or class-wide arbitration.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

Notification Methods

Significant changes will be communicated via email to registered users and prominently displayed on our website.

Effective Date

Your continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Legal Department

EduLuv Global Education & Career Solutions Pvt. Ltd.
hello@eduluv.com
+918848419191

Customer Support

Support Team
hello@eduluv.com
Vyttila, Kochi, Kerala, India

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Effective Date: January 15, 2025

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